...
English

Booking, Cancellation & Terms of Service

Effective Date: June 2026

Thank you for choosing Morocco Tabiarte Tours. Please read these Terms and Conditions carefully before confirming your reservation. By booking a tour with Morocco Tabiarte Tours, you acknowledge and agree to the terms outlined below.


1. Booking Process

Booking your Morocco adventure is simple and straightforward.

Step 1: Contact Us

Submit an inquiry through our website, email, or WhatsApp with your preferred travel dates, group size, and any special requests.

Step 2: Receive Your Personalized Itinerary

Our team will prepare a customized itinerary and quotation based on your travel preferences, accommodation category, and desired experiences.

Step 3: Confirm Your Reservation

Once you are satisfied with the proposed itinerary, a deposit is required to secure your booking and reserve accommodations, transportation, guides, and other travel services.

Step 4: Booking Confirmation

Upon receipt of your deposit, we will send a confirmation email containing your itinerary, booking details, and all relevant travel information.


2. Pricing & Availability

All tour prices are subject to availability at the time of booking.

Accommodation rates, transportation costs, desert camp availability, local supplier pricing, exchange rates, and seasonal demand may fluctuate throughout the year, particularly during peak travel periods, public holidays, and special events.

Final pricing will be confirmed at the time of reservation.


3. Deposits & Payments

To secure your reservation, a deposit is required at the time of booking.

The deposit amount will be communicated during the booking process and may vary depending on the tour, accommodation category, travel dates, and group size.

The remaining balance may be paid before arrival or upon arrival in Morocco, depending on the payment arrangement agreed upon at the time of booking.

Accepted Payment Methods

We accept secure payments via:

  • PayPal
  • Credit Cards
  • Debit Cards
  • Bank Transfers

All payments must be completed before tour services commence.

Failure to complete payment may result in cancellation of the reservation.


4. Cancellation Policy

We understand that travel plans can change unexpectedly.

More Than 30 Days Before Arrival

A full refund of the deposit will be issued, excluding any non-refundable transaction, processing, banking, or currency conversion fees.

Between 15 and 30 Days Before Arrival

50% of the deposit will be refunded.

Less Than 15 Days Before Arrival

The deposit becomes non-refundable due to commitments made to accommodations, transportation providers, local guides, and other suppliers.

No-Show

Failure to arrive without prior notice will be treated as a cancellation, and no refund will be provided.


5. Refund Policy

Approved refunds will be processed using the original payment method whenever possible.

Please note:

  • Transaction fees may not be refundable.
  • Currency conversion fees may not be refundable.
  • Refund processing times vary depending on your financial institution.
  • Most approved refunds are processed within 7–14 business days.

6. Accommodation & Service Substitutions

The accommodations displayed on our website are representative examples of the quality and category included in the tour.

In rare circumstances due to availability, maintenance requirements, operational reasons, or unforeseen circumstances, Morocco Tabiarte Tours reserves the right to substitute accommodations, desert camps, transportation, or other services with alternatives of similar or higher quality at no additional cost to the traveler.


7. Changes & Amendments

Changes Requested by Travelers

If you wish to modify your itinerary, travel dates, accommodation category, or services after booking, please contact us as soon as possible.

We will make every reasonable effort to accommodate requested changes; however:

  • Changes are subject to availability.
  • Additional charges may apply.
  • Certain accommodations or services may not be amendable once confirmed.

Changes Made by Morocco Tabiarte Tours

In rare circumstances, we may need to modify certain aspects of the itinerary due to weather conditions, road closures, supplier availability, safety concerns, or operational requirements.

Whenever possible, a suitable alternative of equal or greater value will be provided.


8. Travel Insurance

We strongly recommend that all travelers purchase comprehensive travel insurance before traveling to Morocco.

Your insurance policy should ideally cover:

  • Trip cancellation or interruption
  • Medical expenses and emergencies
  • Personal injury
  • Lost, delayed, or damaged baggage
  • Flight delays and cancellations
  • Emergency evacuation

Morocco Tabiarte Tours shall not be responsible for costs arising from circumstances normally covered by travel insurance.


9. Force Majeure

Morocco Tabiarte Tours shall not be liable for delays, cancellations, itinerary changes, losses, damages, or additional expenses resulting from events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Severe weather conditions
  • Floods, earthquakes, or fires
  • Government actions or restrictions
  • Border closures
  • Epidemics or pandemics
  • Civil unrest, strikes, or demonstrations
  • Transportation disruptions
  • Flight cancellations

In such circumstances, we will make every reasonable effort to assist travelers and minimize disruption whenever possible.


10. Traveler Responsibilities

Travelers are responsible for ensuring they possess:

  • A valid passport
  • Any required visas or travel authorizations
  • Appropriate travel insurance
  • Necessary medical documentation
  • Compliance with local laws and regulations

Morocco Tabiarte Tours cannot be held responsible for denied entry, missed departures, or additional costs resulting from incomplete travel documentation.


11. Responsibility Disclaimer

Morocco Tabiarte Tours acts as an intermediary between travelers and independent service providers, including accommodations, transportation companies, local guides, restaurants, and activity operators.

While we carefully select reputable partners and strive to provide exceptional service, we cannot be held responsible for:

  • Acts or omissions of third-party service providers
  • Personal injury, illness, accidents, or loss of personal belongings
  • Delays caused by weather, traffic, transportation issues, or unforeseen circumstances
  • Additional expenses resulting from events beyond our control

Our liability shall be limited to the value of the services booked directly through Morocco Tabiarte Tours.


Questions Before Booking?

If you have any questions regarding these Terms & Conditions, payment methods, cancellations, accommodations, or tour customization, our team will be happy to assist you.

We’re here to help you plan your perfect Morocco journey with confidence.

Morocco Tabiarte Tours
Private Morocco Tours • Sahara Desert Experiences • Tailor-Made Journeys